Transparency and accountability are fundamental to our operations. These policies define the standards of care, privacy protections, and ethical obligations that govern every aspect of ARC\'s service delivery.
Alive Rehabilitation Center is committed to handling personal information responsibly and in accordance with the Ghana Data Protection Act, 2012 (Act 843), applicable data-protection requirements, and approved internal privacy procedures. Protecting client information is an important legal and ethical responsibility.
Personal data is collected only for specified, explicit, and legitimate purposes related directly to the provision of addiction treatment services. Every client provides informed consent before any data is processed.
Client information is treated as confidential. Access should be restricted to authorized personnel who require the information for treatment, administration, safeguarding, legal obligations or other approved purposes. Paper and electronic records should be protected using appropriate administrative, physical and technical safeguards.
Client records should be retained only for as long as necessary for treatment, administrative, legal and operational purposes, and disposed of securely in accordance with ARC's approved retention procedures.
Clients may request access to personal information held by ARC and may request correction of inaccurate information. Requests should be handled in accordance with applicable data-protection requirements and ARC procedures.
