Ethics & Accountability

Complaints & Feedback

Use this form to raise concerns or provide feedback about client care, staff conduct, safety, privacy, financial matters, or other ARC-related issues.

Privacy choice: You may submit anonymously or provide your name and contact details. If you choose anonymous submission, your name, phone number, and email address are not stored with the complaint.

Step 1 of 3

Report Anonymity

Choose whether to identify yourself or submit an anonymous report.

Anonymous Report

Your name and contact details will not be stored

Provide My Name

Provide contact details for possible follow-up

Step 2 of 3

Incident Details

Your Relationship to ARC

Facility Location

Complaint Category *

Date of Incident (if known) Leave blank if the incident was ongoing or the exact date is unknown.

Step 3 of 3

Description of Concern

Provide as much relevant detail as you can, including dates, locations, people involved, and any information that may help ARC review the concern.

Incident Description *

Important: Please provide information that you believe to be accurate and relevant to the concern being reported.